Pricing built around your business
Every business runs differently. We price the way we build: custom to your workflow, your volume, and the outcomes you need.
Why we don't publish a price list
A solo practitioner and a multi-location medical group have very different needs. The feedback system we build for a five-attorney law firm looks nothing like what we set up for a regional home services company. Quoting a single number would mean either underserving one client or overcharging another.
Instead, we have a short conversation about your business, your customer volume, and how your team handles feedback today. Then we put together a clear, fixed quote that reflects exactly what you need. No surprises, no tiers you have to decode, no features hidden behind an upgrade.
Built for businesses that expect results
The businesses we work with don't treat customer feedback as overhead. They treat it as the operational signal that drives retention, referrals, and long-term growth.
Across the work we do in PR, SEO, reputation, and customer experience, our clients consistently see multiples of their return on what they invest with us. The cost of working with us becomes negligible next to the value it drives back into their business.
My Business Feedback is built by the team at Nexus Multimedia. The same team that has spent years helping businesses turn customer relationships into measurable growth.
- Branded feedback page. A custom page at mybusinessfeedback.com with your business name, logo, and colors. Your customers see your brand, not ours.
- Real-time alerts. Every time a customer submits feedback, your team is notified immediately. No delays, no batch reports, no waiting until end of week.
- Private feedback log. All responses are recorded in a private Google Sheet that your team owns. Ratings, comments, timestamps, everything in one place.
- Full setup and support. We handle the entire build. You provide your logo and preferences. We take care of the rest and walk your team through how to use it.
- Custom branding. Your page matches the look and feel of your business. We adjust colors, copy, and layout to fit the way your team communicates with customers.
- Flexible routing. Feedback can be directed to specific team members, departments, or locations. You decide who sees what and when.
- Ongoing updates. As your business grows or your needs change, we update your page. New locations, new team members, new questions. Just ask.
Three steps to your price
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01
We learn about your business.
Your size, your customer volume, and how your team handles feedback today. A short conversation is usually all we need.
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02
We show you the system.
We walk you through what your feedback page would look like, how your team would receive alerts, and how the data flows.
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03
You get a clear, fixed quote.
No tiers. No hidden fees. No surprises. A number that reflects exactly what you need, with everything included.
Ready for a custom quote?
Tell us about your business and we will put together the right fit. No pressure, no obligation.
Partner with usOr email info@mybusinessfeedback.com if you prefer.